SOUTHLANDERS WELCOME 30^TH MAY 2009.

 

IDENTIFYING COMMUNITY NEEDS

 

START WHERE PEOPLE ARE AT?

 

 

FACE TO FACE SURVEY

ADVANTAGES

·        Got me thinking about where I live

·        Got to know each other

·        Remember things I forgot about

·        Relationship building

·        Identifying future discussions

·        Good opportunity to talk to each other

·        Start and finish

·        Timely

·        Ok for folk not confident in writing

DRAWBACKS

·        Questions were ambiguous e.g. Q’s 4, 20, 22, 23

·        Reflects on organisation – i.e. when asking questions that are unclear

·        Clarity of words used e.g. local

·        Need prompt notes for interviewers

·        Number key 1 – 5 difference between numbers on scoring system

 

FILLING A QUESTIONNAIRE ALONE

ADVANTAGES

·        Limited time pressure

·        Opportunity to get going and identifying issues and looking for ways forward

·        No need to justify your opinion to someone else

 

DRAWBACKS

·        Needs clear information and examples of change plus pre paid envelope

·        Faceless – limited potential for relationship building

·        Keep filling them in – nothing happens so why bother

·        What will the information be used for

 

 

SMALL GROUP DISCUSSION

ADVANTAGES

·        Can identify consensus

·        Bonding – relationship building

·        Question asked out loud and sharing different perspectives

·        Lots of digressions

·        Finding out about each other

·        Identify area of agreement and disagreement

·        Breaks down barriers

·        Positives of different people coming together and identifying range of similarities and differences too.

·        Small groups less daunting

DRAWBACKS

·        Questions not clear

·        Can go on – go off the subject – although identify other issues

 

 

ANALYSIS OF QUESTIONNAIRES

HOW WAS IT

·        Took time to understand what was required, how, group agreement on how

·        Outcome surprising – different to what I had expected

·        Collecting information and creating some sense of overview

·        Number crunching can come before trying to understand what they mean

·        Reality of analysing large numbers of surveys

·        Nee to be clear of which group of people

 

 

ANALYSIS

SAFETY AND SECURITY

·        People feel safe yet community pride low

·        Good neighbours very little confidence about community

·        Dramatic change for the better over 5 years or more and possible to identify why

·        Limited networks

 

LEADERSHIP AND VISION

·        From people; not organisations

·        Not clear if southlands well regarded by residents and others from outside

·        Question 23 needs clarifying

 

MUTUAL RELATIONSHIPS AND TRUST

·        Trust in individuals, not organisations

·        Identified volunteers interested in getting involved

 

DEALING WITH CHANGE

·        Identifies interest or not?

·        No immediate consensus on issues V some key areas :

1.     Children

2.     Relationship

3.     Employment

4.     Pride in community

5.     Voice opinions

6.     Young mums

 

ANALYSING (Group 1 discussion)

Please note ‘0’ = in between numbers 3 and 4

SAFETY AND SECURITY

Q1 – 55553              Q2 -00444               Q6 – 03111              Q10 – 00233

Q12 – 54444           Q15 – 54444

 

LEADERSHIP AND VISION

Q23 – Locally yes – question needs clarification;   Q11 – 52235

 

MUTUALLY RELATIONSIP ETC

Q2 – 00444;            Q8 – 44545

Q10 – 00332,          Q12 – 54444

Q13 – 00114;          Q16 – 5 X no

Q17 – 1 X no  4 X yes;     Q18 – 5 X yes

 

DEALING WITH CHANGE

Q17 – 1 X no 4 X yes; Q20 – 2 X no  3 X yes; Q21 – teenagers and families, bonding, happy to live here, employment advice, voice opinions, pride in community, help and support for young mums.

 

ANALYSING (Group 2 discussion)

SAFETY AND SECURITY

Q1 – 17/20; Q2 – 18/20; Q6 – 6/20; Q10 – 8/20; Q12 – 17/20; Q15 – 13/20

+VE Generally feel save ; Good neighbourliness

            -VR Not confident about future; low confidence and pride in the community

            LEADERSHIP AND VISION

Q23 – Andy X 2; WSCC X1; Individual X 2; MP X 1; ADC local councillor X 1 Church X 1; National X 1; People based not organisational based

Q11 – 11/20; unsure where we stand

 

MR + TRUST

Individual trust not in organisations

Q2 – 18/20; Q8 – 13/15; Q10 – 8/20; Q12 – 17/20; Q13 – 14/20; Q16 – Y x 2 N x 1;

Q17 – Y x 3; Q18 Y x 3

 

DEALING WITH CHANGE

Q17 – Y x 3; Q20 – Y x 2 N x 1; Q21 – children, spiritual development, building relationship, keep it local

 

Answer given – this is why we are here.

 

NEXT STEPS AND TRAINING REQUIRED

·        Need to have action to report on by end July

·        Sunday July 19^th Big Lunch 11am – 2pm (BBC) around green issues – an event in Community garden

·        Questionnaire ready for face to face interviews

·        Paper and interactive web for completing

·        Andy and Peter to organise IT

 

DATE OF NEXT SESSION 2^ND JUNE FROM 7pm to 9pm at Wilmot Road to develop

questionnaire and other practical details for 19^th July.

 

TRAINING REQUIRED

·        Way of processing surveys

·        Dealing with and talking to public:

1.     Assertiveness

2.     Listening

3.     Facilitation skills

4.     Running a discussion group

5.     IT training available via Southland

 

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